4 January 2012 2 Comments

You’re not Google’s customer

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There was a lot of hue and cry out there a month or so ago about the guy whose daughter cried when Google figured out she was underage and shut down her account. Most of the noise is appreciative of Rich Warren’s plight and we get it; a young girl has had her lifeline to [...]

17 September 2011 1 Comment

GFail redux

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We first wrote these “10 things” several years ago. From time to time we revisit this list to see if it still holds true. We hope it does–and you can hold us to that. — Google It was late 2001, if the Wayback Machine is to be believed. About a week ago, we had a [...]

2 September 2011 0 Comments

YAQ&AS

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We love Q&A — specifically the A part. We also love people who think they’re competitors … Like Jig. We’ve spent a long time — about twelve years now — thinking about why Experts Exchange works so well; indeed, the main gripe we see in the Experts Exchange twitter feed is that it keeps showing [...]

13 July 2011 1 Comment

Google Panda: Is Freemium the Answer for Subscription Sites?

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With the release of Google Panda 2.2, web sites are now forced to pay attention to site health metrics like bounce rate, page views per visit, average time per visit and social sharing.  Without going into huge amounts of detail (watch this video if you need that) it is fair to say that you can [...]